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Windows Live Messenger FAQ

What are the system requirements for the program?

What does adding friends to "Favorite" mean?

What is the difference between a contact and a friend?

How can I add various social services?

What are confidentiality parameters? What can they be?

How can I make a call from my computer to other user's computer?

Where can I adjust settings?

How can I find out where files sent by other users are stored?

How can I change my Windows Live Messenger password?

How can I change my status message?

How can I send a message to my offline friend?

I have some questions concerning the program. What should I do?

How to communicate with the help of Windows Live Messenger staying away from home?

How can I see my latest news in Windows Live Messenger?

Why do I fail to connect to the program Windows Live Messenger?

How to communicate with friends staying away from home, if there's no Windows Live Messenger installed on your computer?

What additional features are there in Windows Live Messenger apart from messages?

How to make the communication with friends more vivid?

What services does the program Windows Live Messenger support?

What benefits does the program Windows Live Messenger have over other similar software?


What are the system requirements for the program? (go to the top)

Windows Live Messenger 2011 has the following system requirements:

- Processor 1,6 GHz and higher

- RAM 1 GB and higher

- Screen definition 1024х576

- Internet connection

- Graphics Direct X 9 and higher



What does adding friends to "Favorite" mean? (go to the top)

Users added by you to «Favorite» folder will be placed at the top of the list. Also more various notifications are displayed for these users.



What is the difference between a contact and a friend? (go to the top)

A contact is information about the name, email and phone number of a specified user.

A friend is a contact to whom you've sent an invitation to add to the friend list and who has confirmed it. Of if you have confirmed the same invitation. On adding a user to your contact list you will be able not only to send him or her email but also chat via Windows Live Messenger, share photo and video data, receive automatic updates of status, personal information etc.



How can I add various social services? (go to the top)

In order to add social services visit the program main menu. Select «Add» in the right lower corner.



In the window that appears you can enable such services as «MySpase» and «LinkedIn». Moreover, you can get connected to other services by choosing «Connect more services» menu issue.



You browser will open a tab for you to enter your Windows Live ID и and password and click on «Sign in»:



Then you will be able to select any service you want to get connected too. Green ticks mark the services you are already connected to.



If you want to get connected to any other service select it by clicking on its name.





What are confidentiality parameters? What can they be? (go to the top)

Windows Live Messenger offers several personal profile parameter types:

- Public All people using Windows Live Messenger will be able to find your profile, view your albums and send invitations to add them to the friend list.

- Limited All users can find you using the Search, view your profile and add to friends. Friends confirmed by you can view your albums and status.

- Personal Your friends only can find you in the Search, view your profile and status. Some friends are able to see your details and nobody can add you to friends.

- Current parameters

You can adjust parameters as you want and set the desirable level of access to your data.



How can I make a call from my computer to other user's computer? (go to the top)

In order to make a call you should select «Action» tab in the main program window



Select «Call a contact's computer» in the window that appears



In the new window select the contact you need and click on «Ok»



Now you can see your interlocutor and chat with him or her.



Where can I adjust settings? (go to the top)

In order to adjust user settings you are to select the tab with your name in the main program window and double click on it. The tab contains the main information about settings



If you need detailed settings select «More options»



The window that opened in a new tab allows you to change any settings as you wish.



How can I find out where files sent by other users are stored? (go to the top)

To find out where files received from other users are saved select the tab with your profile in the main program window and double click on it. Then select «More option»



Here you are to switch to «History»



File destination path is set by default. To change it click on «Change».



How can I change my Windows Live Messenger password? (go to the top)

In order to change your Windows Live ID password you are to sign in to your Windows Live Account. You can do that by visiting http://login.live.com/ and entering your ID and password. Then click on «Sign in».



In the window you can change the password by selecting «Change» opposite «Password» menu issue.



A window will appear for you to enter the old password and then the desirable new one and then confirm it. After that click on «Save» to save the changes.



Now your Windows Live ID is password-protected.



How can I change my status message? (go to the top)

If you want to change your status message you are to click on «Share something new» in the main program window.

Here you should enter the status you want, for example «I love my Universe».

Besides, you can add smiles, links and images to your status message: Add – Photo, Link, and click on «Share».



Done. Now your friends can see your status message.



How can I send a message to my offline friend? (go to the top)

If you want to send a message to one of your friends who is offline at the moment then you should select this friend in the main window of Windows Live Messenger in «Friends» tab. Then click on «Send offline IM»



In the window that opened you can type a message for your friend. The friend receive the message as soon as he or she signs in for Windows Live Messenger.



I have some questions concerning the program. What should I do? (go to the top)

If you encounter some questions you can contact Help Center. You can do directly from the Windows Live Messenger window by selecting «Help» tab.

In the tab you can find information about Messenger, terms of use as well as contact the Help Center.





How to communicate with the help of Windows Live Messenger staying away from home? (go to the top)

That's as easy as a pie – just install the mobile version of Windows Live Messenger on your cell phone and stay in touch with your friends anytime and everywhere! On the program site http://explore.live.com/windows-live-messenger-mobile you can download the latest version of the program specially for your cell phone, simply select the model:





How can I see my latest news in Windows Live Messenger? (go to the top)

In order to see your latest news, you should click on the button "Me" in the main window.



In the main window you'll see your latest news, status updates and other activity.



Why do I fail to connect to the program Windows Live Messenger? (go to the top)

If you cannot connect to the program Windows Live Messenger, you should first of all check the accuracy of your Windows Live ID, as well as your password. They must be entered correctly. If the data are correct you should check settings of your network connection, as well as firewall (it can block the operation of programs), antivirus program settings and settings of the proxy server, if used.



How to communicate with friends staying away from home, if there's no Windows Live Messenger installed on your computer? (go to the top)

Do you want to stay in touch with friends being away from home, but you don't have the program Windows Live Messenger on your computer? Nothing can be easier! You should simply visit the site of the program Windows Live Messenger - http://login.live.com/, and then enter your Windows Live ID and password. That's all: now you can communicate with your friends as easily as you do it at home.



What additional features are there in Windows Live Messenger apart from messages? (go to the top)

In the program Windows Live Messenger the following features are available:

1. Exchange:

- video chat support;

- instant messages exchange;

- graphic data exchange;

- video data exchange;

- joint video review;

- joint games during the conversation.

2. Social networks:

- receive messages from different social networks in a single window of the program;

- ability to set the priority of messages from the chosen category of friends;

- custom privacy settings .

3. Mobile devices:

- access to the program using mobile devices;

- access to the program using website.



How to make the communication with friends more vivid? (go to the top)

In order to make your communication with friends more vivid and positive the program Windows Live Messenger has numerous additional features:

- communicate with your friends in very high image definition (resolution) mode.

In order to use the video chat in very high definition mode, your friend and you have to install high resolution webcams on your computers, and, what is very important, the latest version of Windows Live Messenger, where there's the most efficient support of the high-definition video chat.

- play games with your friends while you're talking. Play games with your friends right during the conversation by inviting them to play directly in Windows Live Messenger.

- emphasize your individuality and style while talking to a companion.

The use of various 3D smileys, animation and special calls will definitely attract your friend's attention and show your unique and recognizable style of communication.



What services does the program Windows Live Messenger support? (go to the top)

The program Windows Live Messenger supports the following principal services:

- Facebook

- MySpace

- LinkedIn

- YouTube

- Blogger

- Cnet

- Flickr

As well as many other various services and applications, among which each user can choose the most appropriate for him.



What benefits does the program Windows Live Messenger have over other similar software? (go to the top)

The program Windows Live Messenger is the best way to stay always in touch with your friends. Why? Because Windows Live Messenger is:

- much more than just a chat.

You can have fun with your friends talking in the very high definition video chat, sharing photos, videos, links and any other information with your friends.

-there's the whole Internet world in just one program.

The program Windows Live Messenger is developed in a way to display all the important messages from all the Internet. This enables you to be aware of all the news of your friends when they add or change various personal data. Now you don't need to install much different software for communication in order to stay in touch with all of your friends. The program Windows Live Messenger solves this problem once and for all!

- communication while staying away from home.

The mobile versions of the program Windows Live Messenger enable you to stay in touch with your friends, even if you're travelling far away from your home. Communicate easily and vividly!